Help Desk Support for a Tech Company in the US (Home Based Part Time)
Virtual Coworker
1 day ago
Part-time
Remote
United States
Technology
⢠Answer customer questions via chat, email, or call
⢠Respond to support requests in a clear and timely manner
⢠Troubleshoot basic issues using guides or FAQs
⢠Escalate complex problems to the write team
⢠Update and manage support tickets
⢠Maintain a helpful and friendly tone with all customers