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Customer Service Representative Remote Position/Local Company

City of Baltimore, Mayor's Office of Employment Development
3 days ago
Full-time
Remote
United States
Customer Success

A Local company that is hiring Remote Customer Service Representatives

Position Highlights:

Pay: $18.00/hour

Paid Training: May 28 – June 26

Start Date: July 7, 2026

Schedule: 10:00 AM – 7:00 PM CST

Requirements:

  • At least 1 year of phone-based customer service experience (non-retail)
  • Must live in Maryland (for equipment pickup)
  • Reliable internet connection
  • Strong customer service skills

    Key Responsibilities:

    • Handle incoming calls from members and healthcare providers
    • Assist with benefits, claims, billing, and eligibility questions
    • Document interactions and resolve customer issues
    • Escalate complex cases as needed

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    If you would like to be referred for this opportunity you must registered on MWE Maryland Workforce Exchange. Below is the link

    Maryland Workforce Exchange - Maryland.gov

    https://mwejobs.maryland.gov