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Software & Application Support & Maintenance Developer - IT App Dev - Entry - Non-Perm - 2026-03342

State of Washington
2 days ago
Full-time
Remote
United States
$6,521 - $8,769 USD monthly
Technology

Description



Title- Software and Application Support and Maintenance Developer

Classification- IT Application Development - Entry

Job Status- Full-Time/Non-Permanent

Appointment Length- One (1) Year – May 16, 2026 – May 15, 2027
WDFW Program-
Information Technology Services Division (ITS) – Research and Development Unit (R&D)
Duty Station-
Olympia, Washington – Thurston County
Hybrid/Telework- The selected candidate may be able to telework/work remotely up to 4 days per week at the discretion of the supervisor.

Learn more about being a member of Team WDFW!


Photo Caption: Deer meets cat – Photo Credit: Wayne Miller


As our Software and Application Support and Maintenance Developer, you will support and maintain enterprise-level applications critical to WDFW operations.


Join the IT Services Application Development team and independently troubleshoot and resolve software and application issues, work with customers to deliver solutions, and contribute to system maintenance releases and new application design/development efforts.


This is an opportunity to utilize your knowledge of .NET programming and development techniques in various programming languages and environments to make a meaningful impact within the agency.


What to Expect-

Among the varied range of responsibilities held within this role, the Software and Application Support and Maintenance Developer will perform,


Application Support and Troubleshooting:

  • Using application knowledge and debugging skills, provide production system support of major, high-risk systems for the agency.
  • Production support includes troubleshooting highly complex organization-wide systems and communicating and implementing complete recovery of product problems.

Business Process Definition and Configuration:

  • Work with customers or business analysts to define needs.
  • Design solutions to meet business needs that can be implemented in the business solutions platform.

Application Development:

  • Programming activity includes making code changes or writing new code based on business requirements.
  • Modify based on requirements documents, service ticket descriptions, and functional specifications using: Languages (such as Microsoft Windows, ASP.NET, C#, Microsoft SQL Server, JavaScript, Java), Unit testing, and Peer Review

Software Design and Documentation:

  • Create and maintain technical documentation for supported systems.
  • Documentation includes design documents, architecture documentation, and troubleshooting procedures.

Software Testing:

  • Using application development skills and knowledge, collaborate with other developers on complex, multi-level testing (unit, automated, integration, system, performance, browser, regression) to assure quality work products for the agency.


Working Conditions:


Work Setting, including hazards: Duties are performed in an office setting.


Schedule: Typically, Monday – Friday, 8:00 a.m. – 5:00 p.m. A varied schedule may be required including working weekends and hours over 40 during peak periods, system implementations, maintenance, and outages.


Travel Requirements: Some travel may be required throughout the state to attend trainings, meetings, and conferences.



Qualifications:

Required Qualifications:


All of the following (experience and skills may be gained concurrently):

  • Two (2) years of experience designing, developing, maintaining, or troubleshooting software or applications.
  • Two (2) years of experience performing data analysis and reporting using a relational database.
  • Effective oral and written communication skills, in particular the ability to relate technical issues to a non-technical audience.

Special Requirements/Conditions of Employment:

Undergo a background check, which will include fingerprinting.



Preferred Qualifications:

In addition to the required qualifications, our ideal applicant will possess some or all the following:


Education/Experience:

  • Associates degree or higher with an emphasis in computer science, or a related field (including at least 30 quarter credits of computer science).
  • One (1) year or more of information systems experience.
  • Experience supporting a technology help desk and problem ticketing system.
  • Experience with multiple technologies.

Knowledge of:

  • Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management.
  • Software development methodologies and life cycles.
  • Current trends in information technology software, business systems, hardware, networks, and communications.
  • Commonly used programming languages, databases, and operating systems on multiple hardware platforms.
  • Commercially available software, and application evaluation techniques. 
  • Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection.
  • Software applications such as finance, human resources, utility billing, geographical information systems, and permitting.
  • Application form, screen, and report design techniques.

Proficiency with:

  • A variety of complex programming languages, databases and operating systems on multiple hardware platforms. 
  • The use of design and testing tools and methodologies.
  • The use of various desktop tools and development environments.
  • The appropriate use of relational and distributed database technology.



Your application must include the following:

  • A completed online application showcasing how your qualifications align with the job requirements.
  • An up-to-date resume.
  • A cover letter detailing your interest in the position, your relevant skills and experience, and why you are the ideal candidate.
  • At least three professional references with current contact information.

Supplemental Information

In addition to pay and other special employee programs, there are other benefits that WDFW employees may be eligible for. Click the “Benefits” tab at the top of this announcement to learn more.


Important Note: 

All new employees must complete an Employment Eligibility Verification Form (I-9 Form) on their first day of work. If hired for this or any position at WDFW, you will be required to provide documentation proving you are eligible to work in the United States. For a list of acceptable documents, please use the following link: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents


Union - WFSE:

This position is covered by a collective bargaining agreement between the State of Washington, Department of Fish and Wildlife and the Washington Federation of State Employees (WFSE). This recruitment may be used to fill positions in addition to those listed.




Veteran and Military Spouse Preference Notice: 

Per RCW 73.16.010 Veterans and qualifying spouses who meet the minimum qualifications of a position are eligible for preference during the initial application review stage. To receive this benefit, please do the following: 

  • Notify us of your veteran or military spouse status by email at danielle.gustafson@dfw.wa.gov.
  • Veterans only – Attach a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter.
    • Please redact any PII (personally identifiable information) data such as social security numbers.
  • Subject line must include recruitment number, position, and spouse/veteran (example: 2026-1234 – Biologist 1 – Veteran)
  • Include your name as it appears on your application in careers.wa.gov.


Diversity, Equity, and Inclusion Employer

As part of WDFW’s efforts to advance respectful and inclusive work environments, the Agency expects inclusivity as part of our professional interactions and communications. Therefore, we want to ensure that all individuals feel welcome, are treated fairly and respectfully. All staff are empowered to fully contribute to serving their work unit, Agency, and the citizens of Washington.


The Department of Fish and Wildlife is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply.


Request an accommodation: Persons needing accommodation in the application process or this announcement in an alternative format please contact Jayme Chase by phone 360-902-2278 or email Jayme.Chase@dfw.wa.gov, or the Telecommunications Device for the Deaf (TDD) at 800-833-6388.


Technical Difficulties: If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com


Other questions: If you have other questions regarding this position, please reach out to danielle.gustafson@dfw.wa.gov and reference job #2026-03342.


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