Job Description Summary

The Sales Support Specialist is responsible for driving daily field sales operations efficiency and accuracy by providing administrative and tactical support to the field sales teams. Administrative support includes but is not limited to quote creation/edits, processing orders, change orders and concession workflow creation and closure, as well as analytical work.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential responsibilities:

• Act as liaison and partner with field sales team to meet commitments and resolve issues

• Assist with funnel management, quote creation, change orders, concessions and non-standard terms requests

• Timely document creation and distribution to sales team to meet customer commitments

• Coordinate workflow closures across all functional teams

• Proactively resolve and escalate issues across functions when necessary

• Collect, consolidate and disseminate information from / to all team members to ensure knowledge sharing and execution for assigned function

• Drive commercial compliance by supporting legal escalation workflow activities. Support any audits necessary including assisting with revenue risk mitigation during quarter close activities.

• Engage in special projects to drive or improve business performance

• Drive continuous improvement on all related processes to ensure standardization and simplification

• Enable team culture and drive organization to improve customer / client satisfaction levels and responsiveness

Qualifications / Requirements:

• 2 years experience in customer service or field support role.

• Proficient in use of Microsoft Office (specifically Outlook, Excel, Word, PowerPoint) with speed and accuracy.

• Excellent verbal and written communication.

• Ability to work under pressure against tight deadlines, getting work right the first time. High level of telephone and customer care skills.

• Time management skills with the ability to work with accuracy and minimum of supervision.

• Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize to meet aggressive deadlines.

• Ability to problem solve and drive issues to resolution

Desired characteristics:

• • 2 years working experience in commercial field

• • Working knowledge of SalesForce.com

• • Familiarity with GEHC commercial processes (ITO & OTR)

• • Familiarity with GEHC products and offerings

• • Ability to quickly adapt in an environment where priorities change frequently

• • Excellent interpersonal, team and influencing skills

• • Dependable, reliable, responsible, dedicated, committed

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-MA4

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $57,600.00-$86,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Application Deadline: June 22, 2026