Project Manager - GRO | Int'l/SCS/Healthcare Sales Ops Pod (Flex/Remote)

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Job Description:

Job Summary

The Project Manager IHS, partners closely with senior sales leadership to translate strategy into clear, actionable programs that drive performance across International, Healthcare and Supply Chain Solutions.

This role serves as a strategic connector between Sales, Analytics, CRM, Sales Planning and Performance, Sales Strategy and cross‑functional partners—ensuring initiatives are well‑prioritized, effectively communicated, and consistently executed at scale.

The ideal candidate is both strategic and execution-focused, with the ability to turn data and leadership direction into structured programs, repeatable processes, and measurable business impact. This role operates in high-visibility forums and plays a critical role in enabling the success of global sales teams.

Key Responsibilities

Program Portfolio Ownership & Prioritization

• Own a portfolio of Global Revenue Operations programs—from intake and prioritization through execution and delivery.
• Define clear scope, success metrics, and measurable business outcomes tied to revenue impact

Cross-Functional Coordination

• Collaborate closely with internal partners including Marketing, Pricing, Customer Solutions, Analytics, and GRO peers to support end-to-end initiative delivery.
• Ensure alignment on deliverables, dependencies, timelines, and expectations across stakeholders.

Process Governance & Standardization

• Design, document, and maintain scalable global playbooks, including processes, SOPs, and communication materials.
• Establish governance frameworks that enable consistent, repeatable execution across regions and sales teams.

Continuous Improvement & Feedback Loops

• Use performance data and voice-of-the-field insights to drive continuous optimization and improvement.

Enable Data-Driven Decisions

• Leverage Salesforce, analytics platforms, and performance data to generate actionable insights
• Translate complex data into clear, executive-ready narratives and recommendations
• Identify opportunities to leverage automation and AI tools to improve efficiency and insight generation

Qualifications

• Bachelor’s degree required
• 5+ years of experience in Sales, Sales Operations, Revenue Operations, Strategy, or related roles
• Proven ability to synthesize data into clear, compelling, executive-level narratives
• Experience working with senior leaders in high-visibility forums
• Strong program ownership skills, with the ability to manage cadence, timelines, and governance
• Confident and effective facilitator who can guide productive discussions and drive decisions
• Excellent written and verbal communication skills with strong stakeholder management capabilities
• Ability to work collaboratively in a cross-functional, matrixed, global environment
• Familiarity with Salesforce, analytics tools, and enablement platforms (e.g., Einstein, CRMA, Seismic)
• Proficiency in Microsoft Office tools, particularly PowerPoint and Excel

Note - Depending on your current location, this position may require a mix of remote and in-office working environments. Candidates residing in Metro Atlanta will be required to be in-office.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.