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Privacy Operations Project Coordinator

Maleda Tech
3 days ago
Contract
Remote
United States
$65 - $75 USD yearly

Duties

We are seeking a Privacy Operations Project Coordinator to support the implementation of Data Subject Rights (DSR) controls across the company's vendor stack. This is a focused, execution-oriented contract role: the analyst will work through a defined population of approximately 1,000 vendors, collecting a small set of specific data points from each so that engineering can propagate DSR requests through every vendor system.

This is a tactical, regimented role rather than a strategic one. The project itself is managed by a privacy operations lead; this analyst executes the day-to-day work of identifying points of contact, reaching out, persistently following up, and compiling the required information for engineering to action. The right person is highly organized, comfortable with high-volume outbound communication (email, calls, follow-ups), and able to work through the same well-defined task many hundreds of times without losing rigor or velocity.

The business driver is retroactive: the company is implementing DSR privacy controls on a large set of legacy vendors to catch up with organizational requirements. Vendors range from small boutique shops to major platforms (e.g., Salesforce). Expect roughly an 80 / 20 split where most vendors are easy to work with and the rest require more persistence.

Responsibilities

  • Work through a defined backlog of approximately 1,000 vendors at a target velocity of about 40 vendors per week (roughly one hour of production time per vendor)
  • For each vendor, identify the right point of contact and collect three specific pieces of information: the email address where DSR requests should be sent, the lookup table showing which users have been sent to that vendor, and the unique identifier used for processing requests in the vendor's system
  • Reach out to internal points of contact (potentially hundreds across the company) and, where needed, directly to vendors to gather the required information
  • Set up meetings, send communications, and persistently follow up to obtain required data on schedule
  • Compile and organize the collected information into a clean handoff for engineering, who will perform the technical validation of tables and unique identifiers
  • Track progress and report status week over week to the privacy operations lead and broader stakeholders
  • Proactively identify optimization opportunities (e.g., process improvements, alternative outreach approaches) and surface them to the project lead
  • Partner cross-functionally with Privacy, Legal, Security, Engineering, and vendor-relationship owners to keep the work moving

    Skills

    Your Expertise:

    • 2 to 5 years of experience in project management, program coordination, or a similar role; this is a mid-level position and is not designed for senior or strategic profiles
    • Strong project coordination and organizational skills, with the ability to manage a high volume of vendor contacts and parallel workstreams
    • Outstanding written and verbal communication; comfortable with outbound communication, including email, calls, and persistent follow-up
    • Proactive mindset: able to identify optimization opportunities and propose alternative solutions when blockers arise
    • Detail-oriented, highly organized, and comfortable with regimented, repetitive work
    • Able to operate independently and drive work forward in an evolving environment
    • Comfort working with engineering teams and translating requirements into actionable backlog items
    • Proficiency with JIRA and Asana (similar ticketing or project management tools are acceptable)
    • Google Suite proficiency for presentations and progress reporting

    Preferred Background:

    • Baseline knowledge of GDPR, CCPA, and Data Subject Rights (DSR) requests, sufficient to explain the why behind the work when faced with vendor pushback
    • Vendor management experience, with an understanding of how large companies structure and manage vendor relationships
    • Privacy Impact Assessment (PIA) experience is relevant though not the primary focus
    • Healthcare or financial services (PFSI) backgrounds are acceptable; privacy work is industry-agnostic, so other regulated-industry experience is welcome
    • Prior experience on similar retroactive vendor / DSR projects at other large organizations is a strong plus


      Role Details

      • Contract type: Seven month contract
      • Hours: Full-time, 40 hours per week. PST time zone expected.
      • Location: US-based.