Packaged Operations Manager – Bulk Propane
Matheson|
JOB SUMMARY |
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The Operations Manager - Propane provides Zone-wide leadership for propane operations, safety, compliance, asset management, and operational execution. This role is responsible for establishing operational standards, driving regulatory compliance, optimizing fleet and asset utilization, and ensuring the organization is prepared to safely meet customer demand across all propane locations.
Serving as the operational subject matter expert for propane, this position leads compliance initiatives, training programs, operational audits, fleet management, and continuous improvement efforts while supporting consistent execution across the business. The Operations Manager works closely with Regional General Managers, Site Managers, and the Regional Sales Manager - Propane to align operational capabilities with the Zone's growth objectives.
Reporting to the Vice President of Operations, the Operations Manager partners with Zone and regional leadership to strengthen safety performance, improve operational efficiency, support customer retention, and drive operational excellence throughout the propane network Pay Range: $100K - $125K + Bonus
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Essential Functions |
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Essential Function |
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Lead the propane safety program and ensure compliance with DOT, FMCSA, OSHA, NFPA 54, NFPA 58, and all applicable federal, state, and local regulations. Oversee propane training, CETP certification requirements, operational audits, incident investigations, corrective actions, and emergency response readiness. Establish and maintain operational standards, procedures, and best practices across all propane locations. Partner with Regional General Managers and Site Managers to drive a culture of safety, accountability, and regulatory compliance. Direct propane delivery, service, installation, maintenance, and customer activation processes to ensure safe and reliable execution. Improve routing efficiency, workforce productivity, fleet utilization, and overall operational effectiveness. Ensure operational readiness during peak seasonal demand periods through planning, forecasting, and resource coordination. Monitor operational KPIs and implement continuous improvement initiatives that improve customer service and execution. Oversee propane inventory management, supply continuity, storage facilities, bulk plants, fleet assets, tanks, cylinders, and associated infrastructure. Optimize asset deployment and utilization to improve productivity, customer density, and return on assets. Ensure preventive maintenance programs are executed on all propane assets and infrastructure. Support capital planning, infrastructure investments, and long-range operational planning activities. Partner with the Regional Sales Manager to support customer acquisition, market growth, onboarding, and retention initiatives. Manage operational expenses, labor utilization, fleet costs, maintenance spending, and cost-to-serve improvement efforts. Participate in annual planning, forecasting, and performance reviews while providing operational recommendations to senior leadership. Collaborate with Regional General Managers, Site Managers, Finance, Supply Chain, and Customer Service teams to support profitable growth and operational excellence.
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Required for All Jobs |
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Performs other duties as assigned |
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Complies with all policies and standards |
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QUALIFICATIONS |
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Education |
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Education Level |
Education Details |
Req/ |
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Associate's Degree |
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Bachelor's Degree |
Preferred in Business Administration, Sales, Marketing, Engineering, Energy Management, or other related fields. |
Preferred |
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Certifications |
CETP (Certified Employee Training Program)
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Preferred |
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Work Experience |
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Experience |
Experience Details |
Required/ |
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4-6 years |
5+ years leading multi-site operations, compliance programs, or field service organizations.
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7-9 years |
7+ years of propane, industrial gas, fuel distribution, transportation, logistics, or field operations leadership experience.
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Knowledge, Skills and Abilities |
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Propane operations and distribution DOT, NFPA, FMCSA, OSHA, and environmental regulations Fleet, asset, and maintenance management Inventory and supply planning Financial and operational performance management Operational leadership Incident investigation Root-cause analysis Workforce development Budget management KPI management Project management Executive communication Lead operationally through influence across multiple regions. Standardize execution across geographically dispersed locations. Balance safety, customer experience, operational efficiency, and profitability. Manage emergency situations and changing seasonal business demands. Translate operational data into actionable improvement plans.
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Licenses and Certifications |
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Licenses/Certifications |
Licenses/Certification Details |
Time Frame |
Required/ |
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PHYSICAL DEMANDS/WORKING CONDITIONS |
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Physical Demands Category: |
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Physical Demands |
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A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. |
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Physical Demand |
N/A |
Rarely |
Occasionally |
Frequently |
Constantly |
Weight |
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Stationary Position |
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Move/Traverse |
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Stationary Position/Seated |
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Transport/Lifting |
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Transport/Carrying |
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Exerting Force/Pushing |
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Exerting Force/Pulling |
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Ascend/Descend |
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Balancing |
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Position Self/Stooping |
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Position Self/Kneeling |
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Position Self/Crouching |
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Position Self/Crawling |
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Reaching |
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Handling |
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Grasping |
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Feeling |
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Communicate/Talking |
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Communicate/Hearing |
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Repetitive Motions |
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x |
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Coordination |
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Travel Requirements |
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Estimated Amount |
Brief Description |
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40-60% |
Frequent local and regional travel to customer sites, prospect facilities, industry events, and company locations.
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The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability