Human Resources Coordinator

The Human Resources Coordinator provides administrative and operational support to the Director of Human Resources and Human Resources Department, assisting with day-to-day HR activities throughout the employee lifecycle.

This position supports recruitment, onboarding, employee records, benefits, training, HR programs, and employee communications. The HR Coordinator serves as a helpful and professional resource to employees and supervisors, while referring complex or sensitive matters to the Director of Human Resources.

This is a non-supervisory, developmental position designed for an individual who is interested in building a career in Human Resources and gaining broad experience across the HR function.

The successful candidate will be organized, dependable, service-oriented, comfortable working with confidential information, and eager to learn and grow professionally.

ESSENTIAL DUTIES AND RESPONSIBILITIES
HR Operations & Employee Records

• Provides day-to-day administrative support to the Human Resources Department and Director of Human Resources.
• Maintains accurate and confidential personnel records and HR documentation.
• Processes routine personnel actions, forms, correspondence, and employee changes.
• Responds to routine employee questions and directs more complex matters to the Director of Human Resources.
• Maintains HR calendars, files, tracking logs, and department records.
• Assists with HR projects and process improvements.

• Assists with recruitment activities, including posting positions and maintaining applicant information in NeoGov.
• Coordinates interview scheduling, candidate communications, reference checks, background checks, and pre-employment requirements.
• Assists hiring managers with the recruitment process.
• Coordinates new employee onboarding and required employment documentation.
• Assists with new employee orientation and benefit enrollment.
• Supports employee separation and offboarding processes.

• Assists with day-to-day administration of employee benefit programs.
• Responds to routine benefit questions and refers complex questions to the Director of Human Resources or benefit provider.
• Assists with open enrollment, benefit communications, and employee education.
• Maintains benefit records and required documentation.
• Assists with employee training, wellness, engagement, recognition, and other HR programs.

• Maintains accurate employee information in the City's HRIS and related systems.
• Enters and updates employee and applicant information.
• Assists with routine HR reports, audits, and data tracking.
• Supports NeoGov, onboarding, and other HR technology systems.
• Assists with maintaining records in accordance with City policies and applicable requirements.

• Assists with routine HR compliance activities and documentation under the direction of the Director of Human Resources.
• Assists with employment verification, I-9 documentation, E-Verify, leave documentation, and workers' compensation administration.
• Supports the City's performance evaluation and required training processes.
• Escalates employee relations concerns, complaints, accommodations, investigations, and other sensitive matters to the Director of Human Resources.

• Provides professional and courteous service to employees, applicants, supervisors, and the public.
• Maintains confidentiality and exercises appropriate discretion.
• Communicates effectively and builds positive working relationships throughout the organization.
• Participates in HR projects, events, and initiatives.
• Maintains a willingness to learn and develop knowledge of HR practices, policies, and employment requirements.
• Performs other duties as assigned.

• Basic human resources principles and practices.
• Recruitment and onboarding processes.
• Employee records and HRIS systems.
• Basic benefits and leave administration.
• Microsoft Office and related business technology.

• Customer service and professional communication.
• Organization, time management, and attention to detail.
• Maintaining accurate and confidential records.
• Learning and using HRIS, ATS, and other technology systems.
• Written and verbal communication.

• Learn and apply HR policies, procedures, and employment requirements.
• Handle confidential information with discretion.
• Work independently while also functioning effectively as part of a team.
• Manage multiple priorities and meet deadlines.
• Recognize matters requiring additional guidance and appropriately escalate them to the Director of Human Resources.
• Demonstrate professionalism, dependability, integrity, and a willingness to learn and grow.

MINIMUM QUALIFICATIONS
Education:
 Associate degree in Human Resources, Business Administration, Public Administration, or a related field required; bachelor's degree preferred.

Experience:
 2+ years of experience in human resources.
Equivalent combinations of education, training, and experience may be considered.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, Public Administration, or related field.
• Experience with an HRIS or applicant tracking system.
• Experience with NeoGov or similar HR technology.
• Experience in a municipal or public-sector environment, preferred but not required.
• PHR, SHRM-CP, or other HR certification, preferred but not required.
• Demonstrated interest in pursuing a career in Human Resources.