Executive Assistant/Operations Coordinator (Part-Time/Hybrid)

JLM is a professional services firm specializing in HR consulting, focused on delivering high-quality, client-centered solutions. We partner closely with our clients to support their operational and people-related needs, with a strong emphasis on responsiveness, organization, and relationship management. Our team values efficiency, clear communication, and a commitment to excellence in everything we do.

We are seeking a highly organized and proactive Executive Assistant to support the CEO and oversee key operational workflows. This role requires strong communication skills, sound judgment, and the ability to manage sensitive information.

This position offers a high degree of flexibility and autonomy, with the opportunity to work closely with leadership and contribute to key business operations. While much of the work can be performed remotely, the role includes occasional in-person collaboration and support for meetings and small company events.

This role is ideal for someone who enjoys being a true partner to leadership—someone who not only executes tasks but anticipates needs, improves processes, and helps elevate both internal operations and the company’s external presence.

Key Responsibilities

Executive Support

• Manage CEO calendar and scheduling
• Draft and respond to client communications (primarily email)
• Prepare correspondence
• Ensure timely follow-ups

Client & Business Support

• Draft proposals and contracts
• Support new client onboarding processes
• Maintain client communications quality (e.g. drafting and/or responding to emails

Operations Oversight

• Serve as liaison for company vendors including coordinating services as required
• Track company certification renewals and assist with preparation and submission

Systems & Process Management

• Maintain CRM accuracy
• Oversee shared inboxes
• Improve workflows

Communication & Brand Support

• Draft professional communications
• Support LinkedIn and other social media activity
• Prepare month newsletter for distribution

Event & Office Support

• Coordinate small events on occasion
• Provide on-site support when needed for the events
• Attend target networking events periodically

Qualifications

• Must have at least 3+ years executive support experience
• Strong verbal and written communication skills
• Must be highly organized

Skills & Competencies

Technical Skills

• Advanced Microsoft Office (Word, Excel, PowerPoint), SharePoint)
• Familiarity with AI tools (ChatGPT or others)
• CRM systems (HubSpot preferred)

Core Competencies

• Proactive and anticipatory
• Strong attention to detail
• Excellent time management
• Professional and discreet
• Demonstrated ability to leverage tools and technology to improve efficiency and enhance overall business operations is highly valued.

This part-time position is eligible for certain benefits including paid time off, paid holidays, and the ability to participate in the company's 401(k) retirement plan. JLM will accept applications for this position through May 15, 2026. Anticipated start date is June 8, 2026.