Business Intelligence Analyst

What this Job Entails: 

Responsible for supporting organizational decision-making through complex analysis, reporting, research, and effective use of data generated from our information systems. Identifies and interprets trends and patterns in datasets. This role requires a strong, analytical thinker.

Scope:

• Applies company policies and procedures to resolve a variety of issues
• Works on problems of moderate scope
• Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities:

• Conduct quantitative/ qualitative data analysis using tools and functions such as SQL, Dashboards, and Google spreadsheets
• Collaborate with individuals throughout the organization to understand data visualizations needs for customer feedback
• Present reports monthly, quarterly and as requested with issues, observations or outcomes specified
• Work with stakeholders, including 3rd party representatives, to troubleshoot and resolve data problems
• Creates specifications for reports and analysis based on business needs and required or available data elements
• Produces datasets and reports for analysis using system reporting tools
• Utilizes a variety of software applications and data sources to develop methodologies for the Business Intelligence team
• Seeks out, identifies, documents, and initiates resolutions to data quality issues that are discovered during report and analysis development.
• Stays connected to industry trends, research and recommend best practices and KPIs
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 2-5 years’ related experience and/or training; or equivalent combination of education and experience 
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Proven track record of analyzing data and using analysis to drive key insights and recommendations
• Ability to work with large data sets across multiple systems
• Strong presentation skills - able to crisply visualize and present data and insights to the organization
• Ability to write reports
• Strong Query skills
• Experience with Tableau, Hadoop, BigQuerry system management, SSIS, SSRS, or PowerBI Experience
• Microsoft Office/G-suite knowledge
• Able to read and create technical documentation
• Ability to manage several project concurrently
• Assess situations and supports decisions by researching, validation, and organizing a variety of defined and undefined observations or issues in a fact-based detailed-oriented manner
• Develops and presents recommendations from accurate assessments and/or analysis

Preferred Qualifications: 

• SQL scripting and use knowledge
• Python knowledge
• ServiceNow reporting

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively 
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law