Business Intelligence Analyst

About the Organization

The National Resident Matching Program® (NRMP®) is a private, not-for-profit organization established in 1952 to provide a uniform date of appointment to positions in graduate medical education (GME) in the United States.  The NRMP is not an application processing service; rather, it provides an impartial venue for matching applicants’ and programs’ preferences for each other consistently.  The NRMP conducts the annual Main Residency Match encompassing 40,000 applicants for more than 25,000 positions in core residencies as well as Matches for fellowship positions in 55 subspecialties through its Specialties Matching Service®.

POSITION SUMMARY

The NRMP is looking for a Business Intelligence Analyst. This role will provide strategic, analytical, and technical support for business intelligence activities in addition to overseeing the preparation of reports and the creation of datasets for research initiatives and analyses. This role will be engaged in fulfilling data requests from external constituents in addition to fulfilling data and presentation needs for executives, senior leadership, and the NRMP Board of Directors.

Security and Privacy responsibilities are identified in the Acceptable Use Policy (AUP), which applies to all users, roles, and NRMP resources.

EMPLOYEE VALUE PROPOSITION

Rewards: A list of benefits can be viewed: Careers | NRMP

Opportunity: This is an exciting role to help modernize NRMP’s data and analytics initiatives and processes.

People: A collaborative IT culture with a supportive team and genuine camaraderie to fuel us

Work: Work on cutting edge technology to deliver our mission; Work from anywhere in the continental United States

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Partners with stakeholders, process specialists, and users to elicit and document business requirements for new dashboards, metrics, and reports.
• Designs, develops, and maintains analytical dashboards.
• Ensures data integrity by validating data utilized in dashboards for accuracy and completeness.
• Communicates with stakeholders to understand intent of requests, perform follow ups, and provide status updates, sharing known limitations of data and/or dashboards, facilitating understanding of, and confidence in, the information presented.
• Supports internal research teams and data publications.
• Supports executives with data presentations.
• Provides ongoing support, monitoring and performs refinement of dashboards and analytics team offerings.
• Creates written communication materials that effectively summarize findings and support recommendations.
• Creates ad hoc reports and views on a frequent basis to assist management in understanding, researching, and analyzing issues.

Key Requirements

To be eligible for this role, legal authorization to work in the United States without sponsorship or restriction and residence within the United States is required.

A successful candidate will have the expertise and skills described below.

EDUCATION, PREVIOUS EXPERIENCE AND TRAINING

• At least 3 years or more of work experience in data analytics/reporting roles building data visualizations using Tableau in a full-time, salaried role within a corporate environment.
• At least 3 years of experience working in cross-functional teams and collaborating with business stakeholders in support of departmental and/or multi-departmental data analytics, and business intelligence initiatives.
• A bachelor's or master's degree in computer science, statistics, applied mathematics, data management, information systems, information science or a related quantitative.
• Familiarity with undergraduate and graduate medical education and the residency selection process is highly desirable.

TECHNICAL KNOWLEDGE AND SKILLS

• Strong experience with SQL, PL/SQL, and/or other programming tools building complex queries
• Must have advanced experience with Tableau (cannot be supplemented with Power BI). Comfortable with Microsoft Office suite.
• Experience with python or equivalent scripting language is a strong plus.
• Adept in agile methodologies and capable of applying DevOps principles.
• Experience with QuickSight is a plus.

• Excellent verbal and written communication skills
• Ability to make inferences and observations about data and transform them into insights

INTERPERSONAL SKILLS AND CHARACTERISTICS

• Be highly creative and collaborative. An ideal candidate would be expected to collaborate with cross-functional teams to define the business problem, refine the requirements, and design and develop data deliverables accordingly.
• Be a confident, energetic self-starter with strong interpersonal skills.
• Have good judgment, demonstrate initiative, and demonstrate commitment to high standards of ethics, regulatory compliance, customer service, and business integrity.
• Have ability to network and be recognized as a data expert across a variety of business and IT roles.
• Maintain professional image with the ability to form good partner relationships across functions.
• Strong presentation skills to convey your findings and vision
• Be a strategic, intellectually curious thinker with a focus on outcomes.
• Ability to thrive with minimal direct supervision/management.
• Consultative approach and internal consulting skills (e.g. influencing, negotiation etc.)

INTERACTIONS

Internal:

• Daily contact with NRMP staff.
• Occasional interaction with members of the Board of Directors

External:

• Interaction with stakeholders to process data requests.
• Interaction with third-party software and IT vendors.

ADA SPECIFICATIONS

This position is primarily remote and sedentary; however, this position will be expected to attend meetings in the Washington, DC headquarters or other locations with sufficient notice and as directed by the CEO. There may be occasional overnight travel and duties may require some bending and lifting. The above statements describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not an exhaustive list of all duties, responsibilities, and skills required.

NRMP is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability or other protected class status. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.